Help, I lost my tickets! What can I do?

No worries! Most tickets have been emailed, so be sure to check your inbox (including spam) for an email from boxoffice@lectures.org. Emailed tickets come in a PDF attachment.

If you still can’t find your tickets, please call the Box Office at 206.621.2230 x10 or email us at boxoffice@lectures.org. Note that we have been experiencing difficulty sending email tickets to some Comcast addresses, so please be in touch with our Box Office to provide an alternate email address if you have not received your tickets.

If you find you do not have tickets the night of the event, go to the Box Office when you arrive at the venue, and our staff will happily assist you.

I can’t use my tickets. What can I do?

Is there a friend or family member who would be able to attend in your place? You may give the ticket to whomever you’d like!

Can I return or exchange my tickets?

Tickets and subscriptions are non-refundable. However, subscribers to any of our series (Literary Arts, Poetry, WYNK, Journalism, Super SAL, and Create-Your-Own Subscriptions) are now able to exchange tickets as a new subscriber benefit in our 2019/20 Season.

If you are a 2019/20 subscriber, contact the SAL Box Office to help you with your exchange at boxoffice@lectures.org or at 206.621.2230 x10.

I didn’t receive an email with my tickets.

If you selected to receive your tickets via email and did not receive them, please check your spam folder for an email from boxoffice@lectures.org.

If you still can’t find your tickets, please email the Box Office, or call us at 206.621.2230 x10. Please note: we’re experiencing difficulty with Comcast email addresses; if you have a Comcast email and have not received your tickets, please contact us with an alternative email address.

When can I purchase tickets or subscriptions?

Subscriptions and tickets to special events in our 2020/2021 Season will go on sale online the evening of May 20, 2020.

How can I purchase tickets? What payment methods are accepted?

• Online at lectures.org
• By phone at 206.621.2230 x10
• At the Box Office on the night of the event, beginning at 6pm (if tickets are still available).

We accept all major credit cards (Visa, MasterCard, American Express, and Discover), cash, and checks.

When will my tickets be mailed?

Single tickets are mailed within a week of ordering.

To ensure that you receive your tickets on time, our Box Office requires 10 business days before an event to mail tickets—if ordering later than that, tickets can either be held at Will Call or emailed directly to you.

Can I reserve tickets and pay for them later?

You can place an order and then send payment to us, but tickets are not guaranteed until payment has been received for your order.

What does “general admission” mean?

General admission means that seating is first-come, first-serve, within the section listed on the ticket.

Does SAL offer student, group, senior, or military discounts?

If you are facing economic hardship and cannot afford tickets to SAL events, we encourage you to check out our Community Access Tickets program.

We also offer $10 Student/Under 25 tickets for all public SAL events. Valid identification is required for entry into the event.

SAL does not offer a senior discount.

A 10% discount is available for orders of 5 – 9 subscription/ticket orders at the same seating level for any series or event. A 15% discount is available for orders of 10 or more subscription/ticket orders at the same seating level for any series or event. To receive your discount, simply follow the instructions at the bottom of your checkout page.

What are the SAL Box Office hours?

• Regular Box Office Hours: 10am–5pm, Monday–Friday
• Summer Box Office Hours: 10am–5pm, Monday–Thursday & 10am–1pm Friday
• Event Nights: 6pm–approximately 8pm (at the Box Office only)

I need venue directions and parking information.

On the webpage of the event you have purchased tickets for, scroll down to the “Venue/Know Before You Go” section, which has event information, directions, parking instructions, and seating charts.

What time do SAL events start?

All of SAL’s events start at 7:30pm and last until approximately 9:00pm.

What are the box office hours on event day?

The Box Office opens at 6pm for all SAL events and stays open until approximately 30 minutes after the start of the event.

What time do the doors open to begin seating?

Auditorium doors open at approximately 6:30pm for all SAL events.

Is there late seating for SAL events?

There is late seating at SAL events. However, your seat is not guaranteed after the program has begun.

Is there open captioning at SAL events?

We provide open captioning at every event that takes place in Benaroya Hall, S. Mark Taper Foundation Auditorium. Open captioning is available to stream directly to your phone, and is also streamed from a screen on the right side of the stage.

We provide open captioning for events at all other venues (Broadway Performance Hall, Town Hall Seattle, and others) with a minimum two-week advance notice. Please contact us at boxoffice@lectures.org or 206.621.2230 x10 to make arrangements.

Is there accessible seating at SAL events?

Yes, all of our venues have accessible seating available at every ticket level. Please contact us at boxoffice@lectures.org or 206.621.2230 x10 for more details, and to let us know how we can accommodate your needs.

Are there assistive listening devices at SAL events?

All our venues provide assistive listening devices, but systems do vary. Please contact us in advance at boxoffice@lectures.org or 206.621.2230 x10 for more information or assistance.

Is American Sign Language (ASL) interpretation provided at SAL events?

We are happy to provide ASL interpretation for any of our events with a minimum two-week advance notice. Please contact us at boxoffice@lectures.org or 206.621.2230 x10 to make arrangements.

How should I dress for a SAL event?

However you feel most comfortable!

What is the format of the evening? Is there an opportunity for me to talk to the speaker?

Literary Arts Series, Women You Need to Know (WYNK), Journalism Series, SAL Presents and Hinge events are typically original talks or lectures; occasionally, we conduct onstage interviews with speakers or hold panel discussions.

The Poetry Series typically features poets reading from their work (with the occasional lecture).

At all events, the host generally moderates a Q&A between audience members and speakers. We encourage you to email us your questions in advance at sal@lectures.org, submit them electronically via the link in our printed event programs, or to use the Q&A cards provided at events.

Please note that our Q&A period is limited; as much as we’d like to, it’s not possible to ask all the questions we receive.

Can I bring my camera to the event?

There is no flash photography allowed at SAL events. Unless otherwise stated, we are happy for you to take photos for personal use and to post on social media. All professional photography requests must be approved by SAL in advance of the event.

We do not allow video or audio recording.

Do speakers sign books at events?

Book signings will follow most Poetry Series events and Hinge events.

There will be no book signings following Literary Arts Series, WYNK Series, or Journalism Series events. Our local bookstore partners will also be selling books in the lobby before and after each event.

Please see the Know Before You Go section under each event for more specifics.

Are there concessions available at events?

Concessions are available at most SAL events, with the exception of Broadway Performance Hall.

How can I keep up-to-date with SAL?

To sign up for our email and/or mailing list, click here. Follow us on social media at:

• Facebook: @SeattleArtsAndLectures
• Twitter: @SeaArtsLectures
• Instagram: @seattleartsandlectures

How can I support SAL and its mission?

Would you like to volunteer or intern with SAL? Click here to view our current opportunities.

Are you interested individual or corporate giving? Click here to find out more about how you can get involved.

Are you a community partner who would like to table at our events, or partner with our organization in other ways? Please email us at sal@lectures.org.