What are the SAL Box Office hours?

• Regular Box Office Hours: Monday–Thursday 12 noon–5 p.m. & Fridays 10 a.m–1 p.m.
• Event Days: 10 a.m.–8 p.m.

When can I purchase tickets or subscriptions?

All subscriptions and SAL Presents tickets to our 2025/26 Season go on sale online at 12 noon on June 17, 2025. All other tickets will go on sale on July 8, 2025 at 12 noon.

How can I purchase tickets? What payment methods are accepted?

• Online at lectures.org
• By phone at 206.621.2230 x10
• At the Box Office on the night of the event, beginning at 6 p.m. (if tickets are still available and the event is happening in-person).

We accept all major credit cards (Visa, MasterCard, Discover, and American Express), Apple Pay, Google Pay, cash, and checks.

Do in-person tickets come with online streaming access?

In-person tickets do not include online streaming access. If you would like to also have a streaming viewing option alongside your in-person ticket, it will need to be purchased separately.

Or, if your circumstances have changed and you need to exchange your in-person ticket for a streaming ticket, SAL kindly asks that you please contact the SAL Box Office at boxoffice@lectures.org or at 206.621.2230 x10 before 12 noon on the day of your event.

Does SAL sell gift cards?

Yes! You may purchase an e-gift card for SAL events and learn more about how to redeem gift cards by clicking here.

Have questions about SAL gift cards?

Our gift cards are issued through a third party. Please read the gift card FAQ from LocalGiftCards.com here.

If you have a question you don’t see answered there, our box office is happy to assist you at boxoffice@lectures.org or by phone at 206.621.2230 x10.

Can you explain your fee structure?

Benaroya Hall events incur a $6 facility fee per ticket.

Will Call tickets incur a $5 fee per order.

What does “general admission” mean?

General admission means that seating is first-come, first-serve, within the section listed on the ticket.

Does SAL offer student, group sales, senior, or other discounts?

Accessible Pricing

Free and reduced cost access is supported by 4Culture.

SAL offers $7 minimum Pay What You Can single tickets to every event to help make our tickets more accessible to all.

For teens, day-of tickets are also available for free through TeenTix (and a companion ticket for an adult is also free) by going to the box office the night of the event, starting at 6 pm. Please have your TeenTix membership handy.

Free Tickets for Native Individuals

SAL also offers free tickets for self-identified Native individuals to attend our events. To request complimentary tickets, please email us at boxoffice@lectures.org or call us at 206-621-2230 x10.

Discounts

A 10% discount is available for orders of 5-9 tickets or subscriptions at the same seating level for any series or event—call our Box Office at 206-621-2230 x10, and we’ll apply it over the phone.

A 15% discount is available for orders of 10+ tickets or subscriptions at the same seating level for any series or event—call our Box Office at 206-621-2230 x10, and we’ll apply it over the phone.

Retirement Communities

SAL offers online streaming to retirement communities! Pricing is dependent on the size and budget of each facility. Please contact boxoffice@lectures.org for more information on pricing options.

I'm a subscriber, how do I use my $10 off single tickets benefit?

To use this subscriber benefit, call the box office to purchase tickets and identify yourself as a subscriber, we will then manually take the $10 off your single ticket order. This cannot be done automatically or online.

My ticket includes a book. When will I get the book?

Books are mailed media mail starting on the date the book is published, direct to you from our bookstore partner. If you purchased your ticket after the book’s publication date, the book list is sent to the bookstore on an ongoing basis.

My book order was returned to the bookstore. What do I do?

Please reach out to the SAL Box Office. We can help you get your book order.

My book order is marked as delivered, but I never received it. What do I do?

SAL cannot be responsible for stolen or missing packages marked “delivered” by USPS or UPS tracking. Missing package claims must be made with the USPS or UPS.

I am living outside the United States. Does SAL ship books internationally?

SAL is unable to ship books internationally. Book orders need to be manually waived.

If you are purchasing streaming passes outside the U.S. and your tickets include a book, please contact the Box Office at 206-621-2230 x10 to have your book purchase removed.

If you are living abroad but attending your SAL event in person, please contact the Box Office at 206-621-2230 x10 to arrange an in-person book pick up at the SAL information table in the lobby at the event.

Help, I lost my tickets! What can I do?

No worries! Most tickets have been emailed, so be sure to check your inbox (including spam) for an email from boxoffice@lectures.org.

If you selected “Will Call” as your ticket delivery method, your tickets will be held at the SAL Box Office on the night of your event, starting at 6 p.m. (PT).

If you still can’t find your tickets, please call the Box Office at 206.621.2230 x10 or email us at boxoffice@lectures.org. If you find you do not have tickets the night of the event, go to the Box Office when you arrive at the venue (or call or email us if you are online-only), and our staff will happily assist you.

I can’t use my tickets. What can I do?

Is there a friend or family member who would be able to attend in your place? You may give the ticket to whomever you’d like!

Can I return or exchange my tickets?

Tickets and subscriptions are non-refundable; however, exchanges are an option. To process an exchange, contact the SAL Box Office at boxoffice@lectures.org or at 206.621.2230 x10 before 12 p.m. (noon) on the day of your scheduled event. We can exchange your ticket for a streaming ticket, another event, or a gift card.

In the event that you cannot attend an event, we always encourage you to donate the cost of your tickets to SAL if you are able. Your donation means a lot to us during this time!

How do I access online events?

If you selected the streaming ticket option upon checkout, SAL will send a pre-event reminder email with instructions to log in and access the online stream on the day of the event. When your event is starting, head to your event page at lectures.org, and type in the password where prompted. For additional instructions, visit our help page.

If you have opted out of receiving SAL emails, you will miss this important information—please email us at boxoffice@lectures.org and we will assist you.

May I watch an online event after it airs?

Yes! If you purchased a streaming ticket, the link to your online event will be available for a full week after the day and time it is scheduled to start.

I need venue directions and parking information.

On the webpage of the event you have purchased tickets for, scroll down to the “Venue/Know Before You Go” section, which has event information, directions, parking instructions, and seating charts.

Is there late seating for SAL events?

There is late seating at SAL events. However, your seat is not guaranteed after 7:30 p.m.

Is there open captioning at SAL events?

We provide open captioning at every event that takes place in Benaroya Hall, S. Mark Taper Foundation Auditorium, Meany Hall, Rainier Arts Center, and at Town Hall Seattle. Open captioning is available to stream directly to your phone, and are also streamed from a screen on the right side of the stage.

We provide open captioning for events at all other venues with a minimum two-week advance notice. To request captioning, please select the “open caption” option under Accessibility options during ticket checkout.

Is there accessible seating at SAL events?

Yes, all of our venues have accessible seating available at every ticket level. Please contact us at boxoffice@lectures.org or 206.621.2230 x10 for more details, and to let us know how we can accommodate your needs.

Are there assistive listening devices at SAL events?

All our venues provide assistive listening devices, but systems do vary. Please contact us in advance at boxoffice@lectures.org or 206.621.2230 x10 for more information or assistance.

Is American Sign Language (ASL) interpretation provided at SAL events?

We are happy to provide ASL interpretation for any of our events with a minimum two-week advance notice. To request interpretation, please select the “Sign language interpretation” option under Access Requirements during ticket checkout.

Can I bring my camera to the event?

There is no flash photography allowed at SAL events. Unless otherwise stated, we are happy for you to take photos for personal use and to post on social media. All professional photography requests must be approved by SAL in advance of the event.

We do not allow video or audio recording.

Are there concessions available at events?

Concessions are available at most SAL events. Check your pre-event email for details.

How can I keep up-to-date with SAL?

To sign up for our email and/or mailing list, click here. Follow us on social media at:

• Facebook: @SeattleArtsAndLectures
• Twitter: @SeaArtsLectures
• Instagram: @seattleartsandlectures

How can I support SAL and its mission?

Would you like to volunteer or intern with SAL? Click here to view our current opportunities.

Are you interested individual or corporate giving? Click here to find out more about how you can get involved.

Are you a community partner who would like to table at our events, or partner with our organization in other ways? Please email us at marketing@lectures.org.